TERMS AND CONDITIONS

1. Booking and Reservations:

1.1 All bookings are subject to availability.

1.2 A non-refundable deposit may be required to secure your reservation.

1.3 Full payment is due before the commencement of the tour or travel service unless otherwise specified.


2. Cancellations and Refunds:

2.1 Cancellation fees may apply. Refer to the specific cancellation policy outlined during the booking process.

2.2 No refunds will be provided for cancellations made within a specified period before the start of the tour or service.

2.3 Ceylon Sparrow reserves the right to cancel a tour or service due to unforeseen circumstances. In such cases, a full refund or alternative arrangements will be offered.


3. Travel Documents:

3.1 It is the traveler’s responsibility to ensure that all required travel documents (passports, visas, etc.) are valid and obtained in a timely manner.

3.2 Ceylon Sparrow is not responsible for any issues arising from incomplete or inaccurate travel documents.


4. Health and Insurance:

4.1 Travelers are advised to check and comply with health requirements for their destination.

4.2 It is strongly recommended to obtain travel insurance covering medical expenses, trip cancellations, and other unforeseen events.


5. Conduct and Responsibility:

5.1 Travelers are expected to conduct themselves in a respectful and responsible manner during the tour.

5.2 Ceylon Sparrow reserves the right to refuse service or remove any traveler who engages in disruptive or inappropriate behavior without a refund.


6. Changes to Itinerary:

6.1 Ceylon Sparrow may modify the itinerary due to unforeseen circumstances, such as weather conditions, safety concerns, or other factors. Alternative arrangements will be provided.


7. Liability:

7.1 Ceylon Sparrow is not liable for any loss, injury, or damage to person or property during the tour, except in cases of negligence by the company.

7.2 Travelers participate in activities at their own risk, and it is their responsibility to ensure they are physically capable of participating.


8. Privacy:

8.1 Ceylon Sparrow respects your privacy. Personal information provided during the booking process will be handled in accordance with our privacy policy.


9. Governing Law:

9.1 These terms and conditions are governed by the laws of [insert relevant jurisdiction].

10. Contact Information:

Ceylon Sparrow Travel and Tourism Company

[Company Address]

[Contact Email]

[Contact Phone]

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